Purpose of Cookies
- To ensure smooth functioning, personalize experience, and collect analytics.
types Used
- Essential cookies (login, session).
- Analytics cookies (Google Analytics or similar).
- Preference cookies (language/exam preferences).
- Advertising cookies (if used for re-targeting campaigns).
Consent and Control
- Users can manage cookies via browser settings.
- Consent banners will be displayed upon first visit (to comply with Indian data privacy norms).
Refund & Cancellation Policy
- Refunds are applicable only in cases of:
- No refund for partially used subscription or credits.
- Refunds processed within 7–14 business days.
Disclaimer
- Content is for educational purposes only.
- We do not guarantee exam success.
- External links (if provided) are for reference only; we are not responsible for their content.
Grievance Redressal Mechanism (Mandatory under Indian IT Rules, 2021)
- Grievance Officer: [Appoint a person, add contact email & postal address]
- Complaints must be addressed within 15 days
- Contact details will be displayed in the footer as per Indian law.
Child Safety & Parental Consent
- Students below 18 must use the platform under parental/guardian supervision.
- We do not knowingly collect personal data from children without parental consent.
Compliance Notes for India
- IT Act 2000 & SPDI Rules 2011 – Data collection, privacy, consent.
- Consumer Protection Act 2019 – Refund, cancellations, fair disclosure.
- IT Intermediary Guidelines 2021 – Grievance officer, redressal, content moderation.
- Trademark Act 1999 – Use of your registered logo & brand.